Our case studies

Each project has its own distinct identity.
Explore our case studies to discover how, through targeted training and customized strategies, we have helped improve our clients' performance, employee engagement and customer experience.

Make-up

Company's goal: enhance the customer experience and strengthen the professionalism of the network through targeted training.

Goals:

Improving the quality of in-store customer service
Optimizing multi-client management
Streamlining store dynamics and resources

Methodology: blended training (training in store & digital pills) allowed to combine experiential learning and agile digital content, ensuring a continuous and sustainable approach to skills development.

Fashion

Company's goal: strengthen its retail network through a training program dedicated to developing the skills of Store Managers.

Goals:

improve observation skills inside the stores
pay closer attention to customer dynamics and sales opportunities

The program provided listening and engagement tools, supporting Store Managers in setting concrete goals and developing action plans, aimed at improving store performance.

Methodology: the combination of in presence Live Classroom and Immersive Virtual Classroom, has promoted experiential learning and the structured sharing of best practices within the network.

Banking

Company's goal: to develop communication and training skills of their internal network through a structured professional development program.

Goals:

improve communication skills
provide tools for an effective Train The Trainer

Methodology: Live Classroom in presence and Immersive Virtual Classroom, interspersed with moments of direct learning, promoted practical understanding and immediate application of the content.

Home

Company's goal: strengthen the skills of your sales network through training aimed at developing effective, customer-focused sales relationships.

Goals:

provide practical tools aimed at making remote sales interactions more pleasant and reassuring
build a results-oriented sales mindset

Methodology: Live Classroom in presence, anticipated by focus group online, have made it possible to combine experiential learning moments with the sharing of insights gathered collaboratively.